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NDIS registration and auditing support

AuditBridge provides practical, endtoend support with NDIS registration and auditing so your organisation can meet NDIS Commission requirements with confidence and efficiency. 

Registration application support 

  • Clarify the right registration groups, modules and audit type (verification or certification) for your services and future growth plans. 
  • Guide you step by step through preparing and lodging your NDIS registration application in the portal, including required evidence such as policies, procedures and key personnel documentation. 

Documentation preparation 

  • Develop or tailor auditready policies, procedures, forms and templates aligned with your Practice Standards and registration groups. 
  • Review your existing documents, identify gaps and build a clear compliance roadmap with realistic timelines for completing your application pack. 

Audit coordination and preparation 

  • Link you with approved auditors and support you to plan and book initial, midterm and renewal audits. 
  • Deliver mock audits, file reviews and coaching so your team is ready for auditor interviews, evidence presentation and addressing common nonconformances. 

Postaudit and renewal assistance 

  • Work with you to respond to audit findings, including rootcause analysis, corrective actions and evidence for resubmission. 
  • Support ongoing and renewal audits by updating documentation for changes in NDIS Practice Standards and preparing proof of continued compliance. 

Management system audit

AuditBridge delivers internal reviews that mirror official NDIS audits, aligning your systems with Practice Standards ahead of external checks. 

Internal audit execution 

  • Run gap assessments and mock audits across policies, procedures, participant files, staff records, and evidence against NDIS Practice Standards. 
  • Spot non-conformities, process weaknesses, and gaps, then rank them with root-cause analysis and targeted corrective actions. 

Preparation for external audits 

  • Coach your team for mid-term, renewal, or certification audits, covering document setup, evidence mapping, and interview readiness. 
  • Resolve prior findings through remediation plans, system updates, and verification for NDIS Commission resubmissions. 

System strengthening 

  • Refine governance, risk, quality, incidents, complaints, and improvement processes for lasting compliance. 
  • Equip you with training and tools for self-managed internal audits, minimising future consultant needs. 

Grant Fund Management

AuditBridge manages the complete grant lifecycle – from opportunity identification to compliant delivery and closeout – so you stay accountable and maximise impact. 

Pre-award strategy and applications 

  • Research grants from government, foundations and corporations that match your goals, priorities and eligibility. 
  • Build strong proposals with narratives, budgets, program plans and readiness assessments for competitive edge. 

Post-award implementation 

  • Establish budgets, track spending and handle financial reporting to ensure accountability and prevent issues. 
  • Coordinate delivery, develop policies/procedures and set up systems for smooth tracking and workflows. 

Compliance and reporting 

  • Oversee grant terms, prepare for audits, fix findings and deliver timely outcome and financial reports. 
  • Develop diversified funding strategies and capacity building for sustainable operations beyond single grants. 

NDIS policies and procedures

AuditBridge helps providers design, implement and maintain policies and procedures that meet NDIS Practice Standards and regulations, turning them into everyday practice and audit-ready evidence. 

Core policy and procedure tasks 

  • Tailor a full suite of NDIS policies (governance, risk, incidents, complaints, safeguarding, HR, privacy, service delivery) aligned to the NDIS Quality and Safeguards Framework. 
  • Map policies to NDIS Practice Standards (core and supplementary modules) and your registration groups like high-intensity supports or behaviour support. 

Compliance and audit support 

  • Review existing policies, procedures and forms to spot gaps, risks and non-compliance against NDIS Commission and audit requirements. 
  • Prepare you for registration and renewal audits with audit-ready policies, linked evidence and staff training on demonstrating compliance. 

Implementation and operationalisation 

  • Convert policies into practical workflows, tools and templates (incident forms, risk registers, complaints logs) so practice matches documentation. 
  • Deliver induction and ongoing training on key procedures like safeguarding, incidents and rights to embed person-centred practice. 

Ongoing review and improvement 

  • Set up schedules for policy reviews to stay current with NDIS changes, pricing and best practice. 
  • Guide quality improvement, internal audits and compliance health checks to keep everything aligned. 

Role boundaries and provider responsibility 

  • Provide advice, templates and structure – but ultimate compliance responsibility sits with your key personnel and governing body. 
  • Recommend cross-checking policies against official NDIS guidance and adapting them to your service model and risks. 

NDIS Compliance management

AuditBridge partners with providers to build, monitor and improve systems that keep them compliant with the NDIS Practice Standards, NDIS Act, Rules, and the NDIS Quality and Safeguards Framework over time – not just at audit time. 

Compliance strategy and governance 

  • Clarify your compliance obligations (registration scope, Practice Standards, audit type, NDIS Code of Conduct, worker screening, incident and complaint requirements) and translate these into a practical, staged compliance plan. 
  • Establish or refine governance and compliance frameworks, including risk and compliance registers, document control, and scheduled reviews of policies, procedures and evidence. 

Internal audits and audit preparation 

  • Conduct internal or “mock” NDIS audits that mirror external verification and certification processes, reviewing participant and staff files and testing how policies and procedures work in practice. 
  • Prepare you for initial, midterm and renewal audits by identifying gaps, developing corrective action plans, coaching key personnel for interviews, and organising evidence for auditors. 

Ongoing monitoring, risk and issue management 

  • Set up ongoing compliance monitoring (incidents, complaints, training, file reviews, worker screening, expiring documents) and link this to your continuous improvement plan. 
  • Support you to respond to nonconformances, complaints, reportable incidents and Commission enquiries through rootcause analysis and targeted remedial actions. 

Records, reporting and legal interface 

  • Design or enhance recordkeeping systems and workflows so billing, service delivery, incidents and complaints are documented in an auditready, privacycompliant way. 
  • Provide guidance on accurate NDIS claiming, documentation of supports delivered, and reporting obligations to auditors and the NDIS Commission. 

Capacity building and culture 

  • Train leaders and staff on compliance roles, the NDIS Code of Conduct, incident and complaint handling, and how everyday practice generates evidence for the Practice Standards. 
  • We foster a “beyond tickbox” culture where quality, risk and compliance are embedded in daytoday operations rather than treated as oneoff audit events.